Terms of use for Swiftbanker

Swiftbanker.co.za is a free marketing and comparison service operated by Lacuna Digital ApS, company registration number 38985981, Århusgade 118, 2150 Nordhavn, Denmark.

Swiftbanker is not a bank, not a credit provider and not a registered credit intermediary. We give no financial advice, we process no loan applications and we enter into no credit agreements with you. You therefore cannot apply for a loan with Swiftbanker.

What we do is connect you with a licensed partner. All loan broking, affordability assessment and conclusion of credit agreements are carried out entirely by that partner and by the credit providers it works with, within the scope of their own registrations under the National Credit Act and the supervision of the National Credit Regulator (NCR).

Our partner in South Africa is Myloan.co.za, a leading loan marketplace that compares offers from NCR-registered credit providers on your behalf. The partner list may change over time.

When you complete the form on Swiftbanker, you submit an expression of interest. An expression of interest is not a credit application and is not a basis for approving or declining a loan. It simply means that you want to be connected with a licensed partner.

Your details are then forwarded to our partner, who takes over the process: contacts you, collects the information required for a credit application, compares loan options from its panel of NCR-registered lenders, and arranges the credit agreement if you choose to accept an offer.

The credit application itself is created and processed in the partner's systems — not by Swiftbanker. We do not present, rank or recommend specific loan offers to you.

Every offer you receive is non-binding until you accept it in writing with the credit provider.

To use the service you must meet the following:

• You must be at least 18 years old and have the legal capacity to contract.
• You must provide your own details — not someone else's — and the information must be accurate and complete.
• You must have a South African ID number and reside in South Africa.
• You must not use the website for unlawful purposes or attempt to bypass technical security measures.

If you provide incorrect information, your application may be declined by the credit provider, and Swiftbanker is not responsible for the consequences.

By submitting the form you consent to Swiftbanker processing your personal information and forwarding it to a licensed partner, and to that partner contacting you by email, SMS and telephone.

Swiftbanker performs no affordability assessment and obtains no credit bureau information about you. The affordability assessment required by section 81 of the National Credit Act is carried out by the partner and the credit providers it works with, as part of their own process. This may include enquiries with credit bureaus such as TransUnion, Experian, XDS and Compuscan.

You may withdraw your consent at any time. See our privacy policy for how to do so and what rights you have.

The service is free for you as a user. You never pay anything to Swiftbanker — not for using the website, not for submitting the form and not for receiving offers.

We are paid by our partners. Depending on the agreement with each partner, the payment may be a marketing fee for each expression of interest forwarded, a fee for each approved application, or a commission on loans that are paid out.

This payment does not affect the information we give you and does not change the terms you are offered by the lender. Your loan does not cost more because you came through Swiftbanker.

You can use the loan calculator on the website to run simple estimates. The calculations happen in your own browser, and we neither see nor store what you work out.

The results are indicative examples based on the figures you enter. They are not a loan offer, not a pre-approval and not financial advice. The actual interest rate and total cost of credit are set individually by the credit provider after an affordability assessment, within the caps set by the National Credit Act.

Swiftbanker is not a party to the credit agreement between you and the credit provider, and is not liable for the partner's or the credit provider's processing, decisions, terms or performance of the agreement.

We work to keep the content on the website correct and up to date, but we cannot guarantee that all information is at all times current, accurate, complete or free of error. Interest rates, fees, amount limits and product terms change continuously at the lenders. Claims for damages arising from information on the website, including information that proves incomplete or incorrect, are therefore rejected.

All information and any offers on the website are non-binding. We reserve the right to change, expand or remove parts of or all the content without prior notice, and to suspend or permanently close the service.

This limitation does not apply where liability follows from mandatory law, and it does not limit your rights under the Consumer Protection Act or the National Credit Act.

The website may contain links to external websites operated by others. We have no control over the content of those websites and accept no responsibility for it, nor for their handling of personal information. When you follow a link, that website's own terms and privacy policy apply.

We are likewise not responsible for content, comments or messages that users may post on the website.

All content on the website — text, graphics, illustrations, tables, calculators, logos and source code — belongs to Lacuna Digital ApS or our licensors and is protected by copyright and other intellectual property rights.

Copying, redistributing or using the material in other electronic or printed publications is not permitted without our written consent. You may of course read, print and share links to the content for private use.

Names of banks, credit providers and products mentioned on the website are trademarks belonging to their respective owners. Mentioning them implies no affiliation or endorsement beyond what is expressly stated.

We may update these terms, for example when the service, our partners or the regulations change. The version in force at any time is published on this page, and the date of the latest update appears at the top.

Material changes are announced on the website. Continued use of the service after the changes are published is regarded as acceptance of the updated terms.

These terms and your use of the website are governed by Danish law, and disputes are settled by the Copenhagen City Court (Københavns Byret), unless mandatory law provides otherwise.

As a consumer in South Africa you always retain the rights and protection afforded by mandatory South African consumer legislation, including the Consumer Protection Act and the National Credit Act, and you may always bring proceedings before a court in your own area of jurisdiction.

If you are dissatisfied, we would like to hear from you first at info@swiftbanker.co.za. If we cannot resolve the matter, complaints about a loan, a credit provider or a credit intermediary can be taken to the National Financial Ombud (NFO) or the National Credit Regulator.

Complaints about how your personal information is processed can be lodged with the Information Regulator of South Africa. See our privacy policy for details.

Lacuna Digital ApS

Århusgade 118, 2150 Nordhavn, Denmark

Company registration number (CVR): 38985981

Email: info@swiftbanker.co.za

How we process your personal information is set out in our privacy policy.